Our patients' perception of care is a key component in ensuring the delivery of high quality care. Positive perceptions of care are associated with improved patient outcomes.
|Overall, how would you rate the care you received in the emergency department?||Very good or good||82%|
|Did you feel you were treated with respect and dignity while you were in the emergency department?||Yes always||85%|
|Were you involved, as much as you wanted to be, in decisions about your care and treatment?||Yes definitely||80%|
|Did a healthcare professional discuss your worries or fears about your condition or treatment with you?||Yes completely||43%|
|How much information about your condition or treatment was given to your family, carer or someone close to you?||The right amount or too much||85%|
|Do you think the emergency department staff did everything they could to help manage your pain?||Yes definitely||69%|
|If you needed assistance, were you able to get a member of staff to help you within a reasonable time frame?||All or most of the time or a staff member was with me all the time||84%|
|How clean were the toilets you used while in the emergency department?||Very clean or fairly clean||92%|
|Thinking about when you left hospital, were you given enough information about how to manage your care at home?||Yes completely||70%|
|Thinking about when you left hospital, were adequate arrangements made by the hospital for any services you needed?||Yes completely||32%|
Source: 2015 Emergency Department Patient Experience Survey (EDPES)
All data is preliminary and subject to change. "-" indicates data not available or not applicable.
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National statistics on mothers and babies can be found in the Australia's mothers and babies report series, published by the Australian Institute of Health and Welfare. Further statistics on mothers and babies in Queensland can be found in the Health Statistics Centre's Perinatal Statistics series.