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Mater Health Service

Emergency care

  • Emergency Care
  • Elective Surgery
  • Nurse-to-patient Ratios

Mater Health Service

Emergency care

Emergency care
  • Emergency Care
  • Elective Surgery
  • Nurse-to-patient Ratios

Queensland Health provides free public hospital emergency care across the state to people who are seriously injured or ill and need treatment.

This page tells you how busy an emergency department (ED) is, and gives information on its performance. For further information about emergency departments and how to access emergency services visit ED Facts.

When a person arrives at an ED for treatment, a qualified triage nurse assesses how urgent their condition is and assigns a category according to the Australasian Triage Scale. There are five triage categories, where 1 is most urgent and 5 is least urgent. The triage system ensures that people most in need of care are treated first. Patients are seen in order of medical priority and not in order of arrival at the hospital.

Quarterly emergency department information for April, May, June 2023
Indicators Category 1 Category 2 Category 3 Category 4 Category 5 Total
Number of attendances 70 2,553 6,315 4,093 648 13,679
Variation in number of attendances 112% 35% 22% -3% -14% 13%
Patients seen within clinically recommended times 100% 46% 50% 77% 92% 60%
Median waiting time to treatment (in minutes) 0 13 30 31 28 27
Percentage of patients who did not wait for treatments 0% 1% 2% 4% 10% 3%
Patients admitted from the Emergency Department 67% 49% 42% 22% 7% 36%
Admissions to hospital within four hours 38% 34% 32% 46% 57% 35%
Patients whose ED stay was within four hours 41% 44% 43% 66% 83% 52%
Number of patients who left after treatment commenced 0 33 217 179 39 468
Percentage of patients who left after treatment commenced - 1% 3% 4% 6% 3%
Number of patients who did not wait for treatment 0 14 129 174 68 385
Quarterly emergency department information for children 14 and under for April, May, June 2023
Indicators Category 1 Category 2 Category 3 Category 4 Category 5 Total
Number of attendances 0 1 4 2 0 7
Variation in number of attendances - - - - - -
Patients seen within clinically recommended times - 100% 100% 100% - 100%
Median waiting time to treatment (in minutes) - 7 1 2 - 2
Percentage of patients who did not wait for treatments - - - - - -
Patients admitted from the Emergency Department - - 25% 50% - 29%
Admissions to hospital within four hours - - 100% 100% - 100%

All data is preliminary and subject to change. "-" indicates data not available to determine calculation or not applicable.

Source: Queensland Health Emergency Department Information System.

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