Queensland Government qld.gov.au
Queensland Government
Hospital Performance
  • Statewide Overview
  • Hospital and Health Service Overview
  • Hospital Overview
Menu
  • Statewide Overview
  • Hospital and Health Service Overview
  • Hospital Overview
  1. Home
  2. Hospital and Health Service figures
  3. Emergency care

Gold Coast Hospital and Health Service

Emergency care

  • Emergency Care
  • Elective Surgery
  • Breast Screen
  • Oral Health
    • Gold Coast Southport Health Precinct
    • Gold Coast University Hospital Dental Clinic
    • Palm Beach Dental Clinic
    • Robina Dental Clinic
  • Immunisation
  • Nurse-to-patient Ratios

Gold Coast Hospital and Health Service

Emergency care

Emergency care
  • Emergency Care
  • Elective Surgery
  • Breast Screen
  • Oral Health
    • Gold Coast Southport Health Precinct
    • Gold Coast University Hospital Dental Clinic
    • Palm Beach Dental Clinic
    • Robina Dental Clinic
  • Immunisation
  • Nurse-to-patient Ratios

Queensland Health provides free public hospital emergency care across the state to people who are seriously injured or ill and need treatment.

This page tells you how busy an emergency department (ED) is, and gives information on its performance. For further information about emergency departments and how to access emergency services visit ED Facts.

When a person arrives at an ED for treatment, a qualified triage nurse assesses how urgent their condition is and assigns a category according to the Australasian Triage Scale. There are five triage categories, where 1 is most urgent and 5 is least urgent. The triage system ensures that people most in need of care are treated first. Patients are seen in order of medical priority and not in order of arrival at the hospital.

Quarterly emergency department information for April, May, June 2023
Indicators Category 1 Category 2 Category 3 Category 4 Category 5 Total
Number of attendances 615 11,147 23,090 11,157 807 46,816
Variation in number of attendances 15% 0% -5% -8% 2% -4%
Patients seen within clinically recommended times 100% 59% 73% 83% 92% 73%
Median waiting time to treatment (in minutes) 1 9 15 16 18 12
Percentage of patients who did not wait for treatments 0% 0% 3% 6% 12% 3%
Patients admitted from the Emergency Department 74% 43% 35% 14% 8% 32%
Admissions to hospital within four hours 45% 25% 22% 27% 54% 25%
Patients whose ED stay was within four hours 45% 37% 38% 61% 79% 44%
Number of patients who left after treatment commenced 11 441 1,595 844 55 2,946
Percentage of patients who left after treatment commenced 2% 4% 7% 8% 7% 6%
Number of patients who did not wait for treatment 0 47 632 619 98 1,396
Quarterly emergency department information for children 14 and under for April, May, June 2023
Indicators Category 1 Category 2 Category 3 Category 4 Category 5 Total
Number of attendances 41 1,768 4,947 2,844 136 9,736
Variation in number of attendances -9% -5% -12% -7% 7% -9%
Patients seen within clinically recommended times 100% 61% 73% 85% 95% 75%
Median waiting time to treatment (in minutes) 2 9 13 14 12 12
Percentage of patients who did not wait for treatments 0% 0% 3% 5% 4% 3%
Patients admitted from the Emergency Department 68% 40% 22% 7% 4% 21%
Admissions to hospital within four hours 46% 48% 43% 36% 60% 44%

All data is preliminary and subject to change. "-" indicates data not available to determine calculation or not applicable.

Source: Queensland Health Emergency Department Information System.

Find health performance information

Hospital and Health Service
Access information relating to this Hospital and Health Service as a whole
Hospitals
Access information relating to this Hospital and Health Service as a whole
Oral health clinics
Access information relating to this oral health clinic as a whole
Residential age care facilities
Access information relating to this residential age care facility as a whole
Get in touch

If you have a question or would like to give feedback, you can get in touch with us

Contact us
  • Copyright
  • Disclaimer
  • Privacy
  • Right to information
  • Accessibility
  • Jobs
  • Other lanugages
  • Follow us
  • Facebook icon Facebook
  • Twitter icon Twitter
  • Linkedin icon LinkedIn
  • Youtube icon YouTube
  • Instagram icon Instagram

Queensland Government acknowledges the Traditional Owners of the land and pays respect to Elders past, present and future.

© The State of Queensland (Queensland Health) 2023